How Do I Use BuyAPet
BuyAPet quick-start guide
How To Use BuyAPet
This page walks sellers and buyers through the key steps on BuyAPet — from creating an account to posting ads, using chat safely, verifying documents and completing a purchase.
- ✓ Create your account (check your email for the validation link)
- ✓ Post an honest, complete advert with clear photos
- ✓ Manage everything in My Account → Dashboard
- ✓ Use Live Chat/SMS/Call to arrange an in-person viewing
- ✓ Only pay once you’ve verified the pet, documents and seller
For Sellers
- Create an account. Check your inbox (and Spam) for the validation email to activate your profile.
- Click “Post Your Ad”. Complete all fields accurately and upload clear photos.
- Open “My Account”. You’ll see your Dashboard with:
- My Listings — view, edit or delete your ads
- Favourites — a list of your saved ads
- Chat — your message history (on mobile, swipe right to see all chats)
- Payments — a record of payments made to BuyAPet
- Account Details — edit details, change password, upload a profile photo
- Respond to buyers. Keep communication within chat/SMS/call and arrange safe viewings.
- Be honest & prepared. Have the correct documentation ready for buyers.
For Buyers
- Search smart. Filter by category, location and keywords.
- Contact the seller via Live Chat, SMS or Call — do not send money yet.
- View the pet in person. Check all documents carefully, verify the seller and assess the pet’s health.
- Only pay when 100% satisfied. Use a secure, traceable payment method.
- Take your pet home with all agreed paperwork.
Little thing to remember
You’ll receive one email notifying you when a buyer contacts you via Live Chat. Please check your messages regularly. Messages are private, encrypted and are deleted after 14 days. To close your account, contact us directly.
All Buyers & Sellers must follow the rules on BuyAPet
Helpful links
Tip for visibility
- ✓ Use clear, bright photos
- ✓ Fill out every ad field accurately
- ✓ Keep replies fast and courteous
FAQs
Why didn’t I get my validation email?
Check your Spam/Junk folder and ensure you entered the correct email address. Request a new validation email if needed.
Is it safe to pay a deposit?
Only after an in-person viewing (or live video verification) and with a written receipt. Use traceable payment methods.
How do I edit or delete my ad?
Go to My Account → My Listings, then choose Edit or Delete on the listing you want to change.
This guide is for general information and is not legal advice.
